Posted time March 30, 2025 Location Thanjavur Job type Full-time

FRONT OFFICE EXECUTIVE

Front Office Executive

Role & responsibilities

  • To receive the customer with a pleasant smile and wish them.
  • To attend telephone calls politely and precisely adhering to telephonic etiquettes.
  • To perceive if the client is a new client or an old client (Already registered).
  • To get the information about purpose of visit and guide them to the concerned Consultant & department.
  • To collect the reference letters if any and shall duly informed to marketing team.
  • To make an entry of the referred doctors name and address in the computer.
  • To make a note on the form and in the computer if the doctor referred was the primary consultant or a reference letter from other sources.
  • To handover the client folder to the concerned OPD.
  • To capture the source of awareness of the customer
  • To guide the visitors to the concerned room / departments.
  • To answer various queries of the customer
  • To prepare the Daily statistics report
  • To adhere to the safety norms of hospital and to follow both customer / staff safety.

 

Preferred candidate profile

One plus years of Experience in Front Office

 

SRIKAMATCHI MEDICAL CENTRE

Address: Srikamatchi Medical Centre, 37, Trichy Main Rd, near Serfoji College, Natchathira Nagar, Thanjavur, Tamil Nadu 613005.

CONTACT PERSON – SRIDHAR K – Deputy General Manager – HR

ย MOBILE NO – 8668081783